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Current Positions – Resolution Specialist

The Opportunity

The Resolution Specialist is an exciting position for a communication focused professional, interested in delivering restorative justice and mediation services and programming in southern Oregon. The position of Resolution Specialist is an entry-level position with opportunities for development and potential for advancement.

Description of Duties

The Resolution Specialist must have a strengths-based, equity and trauma-informed approach and philosophy when working with all people. This position will be responsible for providing direct service to those who have been impacted by harm, including offenders, victims, families, school staff, community members and other key stakeholders

Based on the needs of Resolve, the Resolution Specialist may provide training, consultation, and service delivery to support the implementation and application of restorative justice within schools, criminal justice, and community settings, and/or the Specialist may provide mediation services including court-connected mediation, housing stability mediation, and mediation for communities, neighborhoods, workplaces, and families.

As part of service delivery, the Resolution Specialist assists with program activities including case tracking, case and dialogue scheduling, data tracking, recording for service reports, and case tracking.

The Resolution Specialist may be part of a team that delivers restorative justice and mediation trainings at implementation sites and within the community. Training may also include restorative justice and conflict resolution modeling, and providing on-site support and coaching to staff and partners. Specialists may facilitate youth offender skills development classes, bullying intervention through restorative justice and conflict resolution skill building.

All Resolve staff work both internally and externally to build and maintain relationships that bind staff together and create lasting relationships with the broader community, including relationships with social service providers, educational institutions, and governmental agencies.

Resolve Specialists may serve as representatives for dispute resolution and restorative justice practices in southern Oregon, for regional and statewide leadership, professional initiatives, and conferences. This may include in-person presentations, specialized trainings, communication by phone, remote digital, and email, and participation in community functions.

Required Skills/Experience

  • Bachelor’s degree or a two-year degree in a related field, or equivalent experience
  • Self-starter, initiator, strong professional boundaries, ability to multi-task, and see projects to completion
  • Ability to facilitate difficult conversations with youth and adults
  • Excellent oral and written communication skills including public speaking and presenting
  • Self-starter, initiator, strong professional boundaries, ability to multi-task, and see projects to completion
  • The ability to work effectively across cultures as well as sectors, celebrating and incorporating the gifts that diversity brings to our work, our lives, and our practice
  • Flexibility, humility, openness to feedback, and a sense of humor
  • Collaborative spirit and excitement around working with a team of colleagues

Physical Demands

  • Must be able to travel to work locations across the southern Oregon region
  • Must be able to help transport training supplies (such as manuals, charts, easels, laptops) to various training venues.

Preferred Skills/Experience

    • Bilingual (Spanish/English)
    • Experience facilitating restorative dialogues and implementing restorative justice
    • Experience mediating conflict
    • Experience facilitating groups and trainings
    • Experience working in a K-12 educational and/or juvenile justice setting
    • Completion of a Basic Mediation Training, according to the standards set by the Oregon Judicial Department for Civil Mediators.
    • Completion of the Restorative Justice Facilitator Training or equivalency.

Requirements for Employment

      • Criminal background check
      • Valid Oregon driver’s license

Status: Salary Exempt, Full Time (.9 FTE) Four-day work week

Salary: 38 – 39K per year depending on experience, $1,000 bonus at three months and   $1,000 at six months

Benefits: Excellent benefits include a four-day work week, health insurance, a retirement match, generous time off, 11 paid holidays, and a warm, positive, team environment doing meaningful work to serve our community.

Time Commitment: Monday-Thursday. Occasional evenings, Fridays, and weekend work may be required.

Start Date: Negotiable

How to Apply

Submit a single-page cover letter, resume, and a list of four professional references (including contact information). Email your application materials (in the form of clearly labelled PDFs) to, Executive Director, contact@resolvecenter.org. In the subject line of the email please type your full name and “Resolution Specialist”.

Open until filled. No phone calls please.

About Resolve

Founded in 1990, Resolve serves southern Oregon communities by helping people manage conflict through mediation, restore harmed relationships and communities through restorative justice, and advance peace through education and training.

Resolve transforms the way the people and diverse communities of southern Oregon manage and resolve conflict and repair from harm.

Resolve’s restorative justice programs work in partnership with juvenile justice and youth corrections with at-risk youth, crime victims, community members, and those impacted by juvenile crime. Restorative justice practices are brought to regional K-12 schools to help maintain a safe learning environment by strengthening relationships and teaching how to repair them when harm is done. Student bystander empowerment and bullying intervention education, and restorative justice implementation are all part of Resolves school-based education programs and services.

Each year Resolve produces professional level trainings open to the public and an in-depth mediation and restorative justice training that provides individuals with the education required to work as civil mediators and restorative justice practitioners.

Resolve’s mediation programs include dispute resolution in areas of family relations, schools, property, workplace, neighbor-to neighbor, landlord/tenant, and foreclosure avoidance facilitation. In addition, Resolve provides mediation in partnership with the Jackson County Circuit Court, for small claims and FED (Forcible Entry and Detainer) eviction proceedings. Foreclosure avoidance mediation, eviction prevention mediation, and mediation for manufactured/mobile parks communities help people with housing stability. 

Beautiful Southern Oregon
Medford is situated in the heart of southern Oregon’s beautiful Rogue River Valley, just off of Interstate 5 and about 27 miles north of the California-Oregon border. Pear orchards bloom profusely in the spring, surrounded by snow-capped peaks still white with the last snows of winter. The summers are very warm and fall colors are beautiful. Few places in Oregon combine scenic beauty, outdoor recreation, historical, and cultural attractions more successfully than southern Oregon. Medford and the neighboring towns, including Grants Pass, Ashland, and Jacksonville bring world-class arts, fine wine, and a friendly welcome.

Resolve is committed to building a culturally diverse team of practitioners and strongly encourages applications from minority candidates. Resolve does not discriminate on the basis of race, color, national origin, religion, sex, age, or disability in accordance with Federal and State law. In addition, Resolve does not discriminate based on gender identity or sexual preference.