Taking the first step toward resolution can feel daunting, but you don’t have to navigate conflict alone. At Resolve, we provide a safe, confidential, and neutral space to help individuals, teams, and organizations find common ground and move forward with confidence.
Step 1: A Free, Confidential Conversation
Every case starts with a free 1-hour intake session, where we listen to your concerns, answer your questions, and explore the best path forward. Whether you’re dealing with a workplace conflict, a leadership challenge, or a tough team dynamic, we’re here to help.
Your privacy matters: All conversations with Resolve mediators are strictly confidential. Our staff are certified civil mediators and follow professional ethical standards to ensure that what you share remains private and protected.
Learn more about these standards of practice here: https://ormediation.org/oma-assurance/
Step 2: Understanding Your Needs
During the intake, we’ll discuss:
- What’s happening and how it’s affecting you or your team
- Whether mediation, facilitation, or another approach is the best fit
- What you hope to achieve and how we can support you
- We know that conflict can be stressful. Our trained staff will guide the conversation at a pace that feels comfortable for you.
Step 3: Planning for Resolution
If mediation or facilitation is the right next step, we’ll coordinate with everyone involved to set up a process that feels fair and productive. Our certified mediators and experienced facilitators create a structured yet flexible environment where all voices are invited and meaningful solutions can emerge.
Step 4: Moving Forward Together
Whether through a single session or an ongoing process, we work with you to build understanding, restore communication, and find practical solutions. The goal is not just to resolve the issue at hand, but to help strengthen relationships and create a healthier, more collaborative future.
Have Questions? We’re Here to Help
Let’s start with a conversation.
Our team is here to support you with professional, confidential guidance every step of the way.